FREQUENTLY ASKED QUESTIONS
- How do I register on Stritva.com?
To register, please click on the Login/Register link on the top right corner of the home page. You will be prompted to enter your details for registering on our website. Once you submit your details, you will receive an email with your login credentials that you can then use to log in to our site.
- What are the advantages of creating an account with stritva.com?
If you create your account with us, you will be able to keep a track of your past purchases in “My Account” section. Also, on making new purchases with us you will not need to provide your address and other details again – once you log in, your details will be pre-populated. However, you will need to provide your payment information (credit card, debit card, netbanking details) every time you make a transaction as we do not store your payment information at our end.
- Can I purchase without creating an account with stritva.com?
Yes, you can purchase as a Guest on our site as well. However, you will need to provide your email id and address for shipping and email intimations regarding your order.
- What are the payment options available?
We use EBS payment gateway that allows for multitude of payment options including: Visa | MasterCard | Maestro | AMEX | JCB | Diners – Credit Card Options; 50+ Debit Cards Options; 50+ NetBanking Options; 5+ Cash Card Options; 30+ IMPS options and E-wallet – PayPal.
EBS is one of the top payment gateway service providers in India and their gateway is PCI Certified as well as ISO 27001 certified with the latest security technologies used to protect your information. More details can be found at http://www.ebs.in
We do not offer cash on delivery option.
- What is the measurement criteria for your products?
There is no standard guideline on the measurement of the products we offer. Detailed measurements are mentioned against each product. Our customers should refer the same during purchase.
- What is the washing instruction for your products?
Detailed garment washing and maintenance is mentioned in each product page. Kindly refer the same during purchase.